Water Damage at Hotel in Daphne, AL

11/5/2024 (Permalink)

We recently received a middle of the night call from a popular business in Daphne, Alabama. A fire had broken out in one of the guest rooms, but the situation had quickly escalated in an unexpected way. While the fire was contained to a small area, the hotel’s fire sprinkler system had activated, flooding the room and several adjacent areas with hundreds of gallons of water. The hotel was in immediate need of water restoration services to address the widespread damage caused by the sprinklers.

Given the affected guest room was located on the upper floors, the fire sprinkler system had triggered not only in the room where the fire originated but had also flooded several corridors and adjacent rooms with water. While the fire itself had been quickly contained, the damage caused by the sprinkler system presented a unique challenge. Water damage caused by fire suppression systems is often widespread and complex, requiring expert handling to minimize damage to property, furniture, and the building itself.

Our team at SERVPRO of Baldwin County knew that swift, professional action was essential. The hotel’s ability to remain open and maintain guest bookings depended on how quickly they could restore the damaged rooms and areas to their preloss condition. The clock was ticking so our restoration team mobilized quickly to contain the damage and begin the necessary cleanup and rebuild efforts

The Initial Call: Assessing the Severity of the Situation

When our water restoration team arrived at the hotel, the scene was a stark reminder of how devastating fire sprinklers could be in the aftermath of a fire. The fire itself had caused minimal damage to the guest room, but the sprinkler system had activated across several rooms on the floor, and water had poured into hallways, stairwells, and adjacent guest rooms.

The damage was immediate.

• Waterlogged rooms: The hotel’s guest rooms on the same floor as the fire were drenched, with water soaking into carpets, drapes, furniture, and drywall.
• Ceilings and walls: Water had seeped through ceiling tiles, especially in the areas directly beneath the affected rooms, causing staining, warping, and saturation of walls and ceilings. 
• Hallways and corridors: Hallways adjacent to the fire-affected areas were flooded, and water had spread into several other guest rooms, some of which had already been occupied by guests.
• Electrical concerns: Water had also infiltrated light fixtures and electrical outlets, creating safety concerns that needed to be addressed immediately.

Our team acted quickly to mitigate the spread of damage which could cause mold growth, structural weakening, and the need for even more extensive repairs.

After our first responders performed an initial assessment, our technicians immediately began water extraction, moisture detection, and drying to prevent further damage. We also needed to begin the rebuild phase soon as possible to restore the hotel’s operations. With the hotel being a key part of the local economy and a popular destination for tourists visiting Daphne and the nearby Gulf Coast, it was important to act with urgency and care.

In any water damage situation, especially one caused by sprinklers following a fire, rapid water removal is the first priority. Our technicians immediately set up industrial-grade water extraction equipment, including truck-mounted extractors and portable vacuums, to quickly remove the standing water from affected areas. The key was to remove as much water as possible in the first few hours to prevent it from soaking deeper into walls, floors, and furnishings.

Given the hotel’s structure, which included multiple floors and a variety of room types, the team had to act strategically to ensure that water was removed in a way that would minimize any further spread of moisture. The extraction equipment was deployed in the affected rooms, corridors, and hallways, with particular attention paid to the areas directly beneath the damaged rooms, where water had seeped through the ceiling.

Key Actions Taken

• Water extraction from carpets and upholstery: All carpets, upholstery, and other soft furnishings were carefully extracted and removed from the affected rooms. While some furnishings could be saved, others had been too saturated by water to salvage. 
• Removal of standing water from hallways and corridors: Hallways and corridors were cleared of water, with SERVPRO using high-powered pumps and vacuums to remove water from tile and carpeted surfaces. 
• Ceiling and wall damage: Our team assessed areas where water had seeped into ceilings and walls. In some cases, ceiling tiles were removed to allow the water to drain, and other materials were extracted to avoid the risk of mold growth or structural damage.

The hotel management was informed of the water removal process in real-time, and SERVPRO worked closely with them to ensure guest safety, assist with relocating remaining guests, and assess whether any other parts of the hotel had been impacted by the sprinkler system.

Drying and Dehumidification: Preventing Mold and Further Damage

Once the standing water was extracted, the next phase was drying and dehumidification. This phase is one of the most critical in any water damage restoration project, particularly when dealing with water from sprinklers. In situations where a sprinkler system is involved, the amount of water can be substantial, which means the drying process must be thorough and meticulous to avoid long-term problems like mold growth, wood rot, and further structural damage.

Our water restoration team used a combination of air movers, dehumidifiers, and moisture detection equipment to thoroughly dry the affected areas:

• Strategic placement of air movers: Industrial air movers were strategically placed in rooms, hallways, and adjacent spaces to enhance airflow and speed up the drying process. These high-powered fans circulated air to encourage the evaporation of moisture trapped in walls, floors, and ceilings. 
• Dehumidification: Large commercial dehumidifiers were deployed to pull moisture out of the air and further dry the structure. These dehumidifiers help lower humidity levels and prevent moisture from lingering in the air, which could contribute to mold or mildew growth.
• Monitoring with moisture meters: SERVPRO used advanced moisture meters and infrared cameras to detect areas that remained wet or hidden pockets of moisture. This allowed the team to target specific problem areas and ensure complete drying.

Drying was a critical part of the restoration process because the hotel needed to maintain partially open and reopen fully as soon as possible to avoid losing business. SERVPRO’s team worked diligently, conducting moisture readings every 24 hours and adjusting equipment as necessary to ensure that all affected areas were dried thoroughly.

The Rebuild Phase: Restoring the Hotel to Pre-Loss Condition

Once the affected areas were thoroughly dried, SERVPRO of Baldwin County began the rebuild phase. The goal was to restore the hotel’s guest rooms, hallways, and affected infrastructure to their original condition—without a trace of the water damage or fire damage.

• Repairs to walls and ceilings: Water damage had affected drywall and ceiling tiles in many rooms. In some areas, drywall needed to be replaced entirely, while in others, only a portion of the drywall was removed and replaced. Ceiling tiles that had been damaged by water were also replaced, and the structural integrity of the ceilings was inspected to ensure there was no risk of collapse.
• Flooring repairs: In many of the affected rooms, carpet, hardwood, or tile flooring had been damaged. Where possible, carpets were dried and cleaned, but in some areas, the flooring had to be replaced. For areas where the carpet could be saved, SERVPRO used specialized cleaning and deodorization techniques to remove water stains and odors. 
• Fire-affected areas: The fire itself had caused minimal damage to the guest room, but it was important to ensure that there was no lingering smoke smell or damage. SERVPRO’s team used advanced cleaning and deodorization techniques to remove any residual smoke odors and clean fire-affected surfaces.

Throughout the rebuild process, the SERVPRO team worked with the hotel’s management team to ensure that the rebuild would not interfere with hotel operations. Certain rooms were closed off for restoration, but other parts of the hotel, including common areas and meeting spaces, remained open for business.

Final Clean-up and Touches: Returning the Hotel to Operation

After the rebuild phase was completed, SERVPRO of Baldwin County performed a final deep cleaning to ensure that all areas of the hotel were returned to pristine condition. This included:

• Cleaning of carpets, furniture, and fixtures: All remaining carpets and upholstered furniture were cleaned and sanitized.
• Odor removal: A thorough deodorization process was performed to eliminate any lingering smells from the fire or water damage.
• Safety and inspections: The hotel’s electrical system was inspected to ensure that there was no remaining water in outlets or light fixtures. Additionally, SERVPRO ensured that the hotel’s HVAC system was fully operational, with all ducts and vents thoroughly cleaned to prevent the spread of contaminants.

Client Satisfaction:

Once the restoration and rebuild were completed, the hotel’s management team was extremely satisfied with SERVPRO’s work. Not only had the team responded quickly and professionally to the middle-of-the-night emergency, but they had also completed the job on time, with minimal disruption to the hotel’s daily operations. The hotel was able to reopen rooms for guests sooner than anticipated, and the staff reported that the facility looked as good as new. 

The SERVPRO team had worked tirelessly, addressing not only the immediate water damage but also the potential long-term issues that could have arisen. The hotel’s reputation for quality service remained intact, and the restoration was completed on schedule without any significant delays.

Commercial Damage? Contact SERVPRO of Baldwin County

The water restoration and rebuild job at the hotel in Daphne, AL, following the activation of the fire sprinkler system, was a clear demonstration of our team's expertise in handling complex water damage scenarios. By responding quickly, implementing state-of-the-art restoration techniques, and coordinating effectively with the hotel’s management, SERVPRO was able to restore the hotel to its preloss condition. The entire process—from the middle-of-the-night emergency call to the final touch-ups—was a model of efficiency, professionalism, and commitment to excellence in disaster recovery.

Restaurant Fire in Orange Beach

8/24/2022 (Permalink)

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

Fire at Orange Beach Restaurant

It's not a secret that residential fires increase around the holidays. The types of fires that occur are most often cooking and furnace related. While fires most often happen during the winter months, our area has experienced its fair share of commercial restaurant and condominium fires during the summer or peak tourist season. It only makes sense that the influx of visitors can result increased property damage as more properties are utilized in these months than in the off season. 

Our client recently contacted our company after a severe fire damage to their restaurant in Orange Beach, AL. A grease trap malfunction resulted in a fire that quickly spread throughout the restaurant. Luckily, there were no injuries as it happened after the restaurant had closed, but unfortunately for our client, the fire occurred just after the start of summer's busy season. 

We understand the stress that comes with fire damage to your business. Every hour counts.

After meeting with our client, the adjuster, and the consultant, our team immediately stepped into action so that our client could reopen as soon as possible. Working 7 days a week, performing reconstruction as mitigation was completing, and sectioning off areas as repairs were completed allowed our client to reopen quickly.

SERVPRO of Baldwin County

SERVPRO of Baldwin County has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Call us: 251-928-9625

Mold Damage in Condominium

8/24/2022 (Permalink)

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of Baldwin County, who will respond quickly and work fast to manage the situation.

Massive Mold Remediation in Orange Beach Condominium

2020 may be known to the rest of the world as the start of the COVID-19 pandemic, but in our area, we experienced the unique combination of an unprecedented pandemic and a catastrophic hurricane. The hurricane made landfall in Gulf Shores, AL on September 16, 2020. The very slow moving Hurricane Sally dumped rain and heavy winds on the Gulf Coast as it made its way slowly north. The main causes of damage to property? Wind-driven rain, roof damage and leaks, and storm surge. As a result of the heavy wind, many windows and sliding glass doors had to be replaced in condominiums dotted across the beaches of Gulf Shores and Orange Beach.

One client in particular did not have an easy repair process. Our client contacted us for an assessment after discovering water intrusion and mold throughout the units following a tropical storm in 2021. An industrial hygienist had previously been involved and provided a report showing abnormally high microbial growth throughout most of the units in the condominium. Included within the report was a protocol for how to remediate the damage along with a recommendation for the window contractor to repair the newly installed windows. 

Performing the protocol was a massive undertaking as over 100 units were affected. Our team worked around the clock to have the units sanitized and ready for occupation. When the project was completed, our client told us that this project was the perfect example of why his association is glad to have a relationship with SERVPRO of Baldwin County.

SERVPRO of Baldwin County

Mold can spread quickly through a property if left untreated. SERVPRO of Baldwin County can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. If condominium suffers a mold damage, call the professionals: 251-928-9625

Commercial Response

8/18/2022 (Permalink)

Ready to help 24/7/365!

When your commercial property is suddenly hit with damage due to a storm, flood, fire or other disaster, it can leave you, your employees and customers in shock. It’s important to know that you have professional large-loss specialists to handle the restoration process as quickly as possible so that you can get back to business.

Hotel in Gulf Shores, AL

We recently assisted a client with a water loss in Gulf Shores, AL. A guest of the hotel disposed of a cigarette in his room trashcan then left the room. Much to his surprise (and to the dismay of many of the other guests), the trashcan caught on fire. Thanks to the sprinkler system, the fire was put out immediately and there were no safety concerns. However, the sprinkler system also poured gallons and gallons of water throughout the first and second floors in the middle of the night as a result. 

SERVPRO’s Disaster Recovery Team is an elite team of technicians. We’re strategically located and prequalified to respond Faster to any size disaster. Following this water damage, our client contacted us and our team was on the property within an hour mitigating damage. Yes, even in the middle of the night, we are committed to providing a fast response.

SERVPRO of Baldwin County

If your building or business suffers a water damage, contact SERVPRO of Baldwin County. Our team is available 24/7/365 to assist with property emergencies. Call us 251-928-9625.

Restaurant Fire

8/18/2022 (Permalink)

Here to Help 24/7/365!

When you experience smoke and fire damage to your business, we will respond quickly to assess and help get your facility restored to its pre-fire condition with as little downtime as possible.

Memorial Day Weekend Fire

This past Memorial Day Weekend we received a call from a local restaurant that had experienced a severe kitchen fire. The heat severely damaged the kitchen and specialty appliances and the fire caused heavy smoke damage throughout the rest of the building. Our team responded that weekend to meet the building and restaurant owner and begin services. The services provided were extensive due to the severity of the fire, but because of this fast response, the owner was able to return to business much sooner.

Plan Ahead to Minimize Downtime After Fire Damage

A fire can happen at any time, so having an emergency plan ready is always good for business. Contact SERVPRO of Baldwin County by calling 251-928-9625, so when disaster strikes, you’ll be ready.

Commercial Cleaning Services

1/20/2022 (Permalink)

Whether you need cleaning for a commercial office or require industrial cleaning services, your local SERVPRO of Baldwin County can help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO of Baldwin County team. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Baldwin County Professionals to make your workspace or warehouse look its very best.

SERVPRO of Baldwin County will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

• Award-winning training
• Over 40 years’ experience in the industry
• More than 100 exclusive cleaning products

Have Questions? Call Today 251-928-9625

Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. 

Specialty Cleaning Services

SERVPRO of Baldwin County offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

• Air Ducts and HVAC
• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Document Restoration
• Drapes and Blinds
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism

What is SERVPRO of Baldwin County's "Standard of Care"?

1/20/2022 (Permalink)

Commercial Restoration can be a very specific and detail oriented business. All commercial projects com loaded with many different shifting and complicated variables like source of water, Affected building materials, date of water intrusion, water category and class as well as the type of business that you are dealing with.  Following the guidelines for the proper industry Standard of Care provides a project template key metrics for an optimal outcome for our commercial water damage restoration customers. SERVPRO of Baldwin County is committed to following and documenting the proper Standard of Care throughout the entire commercial water damage restoration project. At SERVPRO we will get your property back in order "Like it never even happened."

SERVPRO Standard for “Standard of Care”

The standard of care in the Commercial Restoration industry is pretty easy to find through the IICRC. The Standard of Care in Commercial Water Damage (S550) is a procedural industry standard for performing water damage restoration in commercial, industrial institutional, and complex residential structures, systems and furniture, fixtures and equipment. The Standard of Care is determined and updated by the restoration industry governing body, the IICRC (Institute of Inspection Cleaning Restoration Certification)

Why is Water Damage Restoration Standard of Care Important?

Following the Standard of Care matters on commercial water damage restoration projects because SERVPRO of Baldwin County is committed to providing the industry’s optimal efficiency and outcome for every customer in every circumstance. Choosing SERVPRO of Baldwin County as your restoration contractor ensures that your loss will be mitigated according to the highest industry standards, saving you time and money against recurring or secondary loss such as structural instability or microbial growth. Following the Standard of Care for commercial water damage restoration gets you back in business and protects your structure, customers, employees, and reputation.

Furthermore, should the loss be an insurance claim, the carrier will expect and require adherence to the Standard of Care in order to consider the claim.  Accurate documentation includes detailed photographs of the loss and the progress, the Advanced Record of Drying Conditions Report, Inspection Report (updated daily during the drying period).

Standard of Care  – a professional company will provide documentation and proof of work.

As a valued commercial ERP (Emergency Response Program) customer, you are presented with your Standard of Care Packet following the successful mitigation of the loss. Your representative will review this packet with you in a debriefing conversation. The document is for your records in case a question arises or should you decide to sell the property. The Standard of Care Restoration Packet includes photographs of the loss, the drying documents, the work authorization, and any other documents specific to your loss and industry.

Standard of Care – Your Goal is Our Goal

The Standard of Care in commercial water damage restoration is sophisticated and can be complicated to execute successfully, but choosing SERVPRO of Baldwin County for your commercial water loss makes it easy for you. You call us… we take care of the details for you.

For more information on our Commercial Water Damage services please contact SERVPRO of Baldwin County at 251-928-9625  or contact us to get started on an Emergency Response Plan for your business.

School Gymnasium in Daphne, AL

8/19/2021 (Permalink)

Here is a photo of our team performing specialty cleaning of high walls.

While we are most known for providing services that are the result of damage (such as water, fire, mold, or biohazard). We actually are called upon to provide many services that would be considered non-emergent. These could be cleanings or construction related improvements such as remodeling or renovations. In the commercial realm, we most frequently receive these requests from schools preparing for the return of students or condo associations preparing for the return of owners and guests.

School Gymnasium

Recently, we were called upon by one of our clients in Daphne to assist in preparing for the start of school. The school requested assistance with cleaning walls and replacing lights and tiles in the elevated ceilings. In order to reach the ceilings and high portions of the walls, our team utilized motorized scissor lifts that would allow them to move more quickly and safely. We completed the project in 2 days.

We are grateful to partner with our schools and  are hoping for a wonderful school year for all of our teachers and students in Baldwin County!

Certified: SERVPRO Cleaned at Doc's Seafood

8/19/2021 (Permalink)

Doc's Seafood Shack and Oyster Bar in Orange Beach, AL

If you've ever been to the Alabama Gulf Coast, you probably have fond memories that include the Doc's Seafood family of restaurants. A trip to the  beach just isn't complete without the familiar airplane banner reminding you of the "Best Fried Shrimp in the Entire Civilized World!" These iconic restaurants are landmarks in the community - favorites of locals and visitors alike.

Certified: SERVPRO Cleaned

We are proud to continue our partnership for the second year with the Doc's Seafood family of restaurants in bringing the highest standard of clean through the Certified: SERVPRO Cleaned program. Certified: SERVPRO Cleaned goes far beyond the standard janitorial clean by involving an expert deep clean using our proprietary EPA-approved, hospital-grade cleaning solutions and always adhering to CDC standards. 

Through our partnership with the Doc's Seafood family of restaurants, we are able to provide peace of mind in addition to assisting with the significant health and safety measures and systems that Doc's already has in place. Visit any of the Doc's Seafood family of restaurants for dine in or take out, or contact for delivery, 7 days a week. After all, it really is the "Best Fried Shrimp in the Entire Civilized World!"

Priority Response to Gulf Shores Condo

8/18/2021 (Permalink)

Every morning before the start of the project, our team lines up for a safety meeting. It is also at this time that we go over day's plan.

We recently provided service following a significant water damage at a condominium complex in Gulf Shores, AL. The water damage was caused by an overhead sprinkler system that was generated by a Kitchen fire on the top floor. It took several hours for the sprinkler system to turn off which resulted in significant damage to the entire building.

Mitigation and Repairs

We received the call on the fourth of July which is a very busy weekend in our neck of the woods. Our team immediately responded and arrived while the Fire Department and other Emergency Personnel were still on site. Our team jumped into action: extracting water, staging equipment, and performing other emergency service related tasks. After assessing the damage, the project manager over this project immediately began contacting our vendors to request additional resources required to complete the project in the most timely and efficient manner. This allowed us to complete the project in 7 days so that the reconstruction could begin promptly. We began the reconstruction following the mitigation making it a seamless transition for the condo owners and association management team. Once we were complete, we received a very happy call from the Association Manager. She exclaimed, "This is why we will always choose you. Y'all saved us!"

Choosing SERVPRO for your commercial property

SERVPRO of Baldwin County takes great pride in taking care of our community. Whether it be a small pipe leak or a hurricane, our clients know that they can count on us to respond with professionalism and a thorough knowledge of the mitigation and reconstruction processes. Choosing SERVPRO of Baldwin County means choosing a company that is dedicated to restoring your business or beachside condo in the safest, quickest, and most efficient manner possible. If your commercial facility has water or fire damage, call us 251-928-9625.

Hurricane Sally and Zeta Damage

8/18/2021 (Permalink)

Our two technicians are removing the damaged materials from a condo wall in Gulf Shores, AL following Hurricane Sally.

As the old adage goes, "Prepare for the worst, hope for the best." We know that living in a hurricane prone area means that the next storm could always be around the corner, so we must always be prepared.

Last year, we saw a record two hurricanes affect the Baldwin County area: Hurricane Sally and Hurricane Zeta. Hurricane Sally was a slow moving system that caused extensive wind damage, wind-driven rain, and flooding. Hurricane Zeta followed roughly a month later while many homes, businesses, and condominiums were being restored. Luckily, Hurricane Zeta was not as strong as Hurricane Sally so the damage was not as widespread and catastrophic. 

Expect the Unexpected

Every spring, we prepare for the potential that a hurricane will impact our area during the summer or fall. We prepare by securing resources such as equipment, consumables, and labor, and securing agreements with franchise partners who will travel to assist if disaster strikes. This yearly preparation paid off when we had two back to back hurricanes impact our area in 2020. We received over 90 calls from condominiums with significant damage and countless calls from businesses and commercial facilities in Baldwin County. Because of the prep, we were able to assist all who called in a timely manner. Choosing SERVPRO of Baldwin County means choosing a company backed by a national brand with nationwide resources. You can rest easy knowing that we have the ability to assist, no matter the size of disaster. We are always Here to Help: 251-928-9625.

The Emergency Ready Profile (ERP) System is Designed with Business Owners in Mind

1/15/2021 (Permalink)

Your commercial property is always at risk of being damaged by natural elements and disasters. If your business gets hit by a disaster, you’ll need a commercial restoration company with the proper training, experience and resources to return your property to “Like it never even happened.”

We are faster to any disaster and use advanced technology to take care of any commercial restoration need.

SERVPRO of Baldwin County technicians first identify the extent of the problem, and then work with care and sensitivity to rescue and restore the area to normal conditions. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

The SERVPRO Emergency Ready Profile (ERP) system exists to help you get emergency mitigation services to your business as fast as possible after a disaster. The ERP system is designed with business owners in mind and allows you to upload relevant documents, information, and building layouts that help our technicians react fast and control the situation better than if you had placed a standard phone call. The ERP system is free to use and has an official mobile app to allow you to call for help at the touch of a button.

If you are preparing for a disaster or recovering from one we can help! SERVPRO of Baldwin County covers all of Baldwin County on the Alabama Gulf Coast!

Call us at 251-928-9625

Issues from Water Intrusion in the Commercial Environment

1/15/2021 (Permalink)

Many commercial structures have a larger volume water entering the premises through plumbing supply lines, and at a higher water pressure. The quantity of outgoing sewage is also greater than a typical residence. Commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are greater in number.

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage; like the growth of toxic mold, may be even more problematic than in a home due to the larger occupancy of a business or commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

•Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.

•Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.

•Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.

•Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and secondary damage such as mold growth, contact SERVPRO of Baldwin County! We service all of Baldwin County here on the Alabama Gulf Coast! Call us at 251-928-9625

Commercial Carpet Cleaning

8/15/2020 (Permalink)

Let SERVPRO of Baldwin County help you with all your carpet cleaning needs. Here at SERVPRO of Baldwin County, we use more than 100 exclusive cleaning products and award winning training to get your carpet looking restored and rejuvenated. Below are some common misconceptions about having your carpets professionally cleaned.

1. The only reason to have your carpets cleaned is to remove the dirt.

• In fact the IICRC standards for carpet cleaning S100, the CRI carpet and Rug institute, and United States EPA all state that: CARPETS MUST BE CLEANED FIRST FOR HEALTH, AND THEN FOR APPERARANCE. Studies conducted by the EPA have proven that the indoor air quality of many buildings is more polluted than the outdoor air.
• Carpets act like a huge filter that traps all sorts of pathogens, toxins, and bio pollutants. For example tobacco smoke is a common toxin found in soiled carpets. Tobacco smoke contains more than 4,000 different chemical compounds. Even if you, your family member or friends don’t smoke, the chemicals and so many others are picked up by your shoes, tracked into your house and deposited in your carpet.
• Therefore in addition to removing dirt and soil, you may want to consider the health issues and indoor quality issues related to pollutions in your carpets. Having your carpets cleaned at least once a year will maintain a clean environment for you, your family, and friends.

2. Having the right equipment is all a company needs to clean your carpets properly.

• This is simply not true. Many companies have top of the line equipment but do not know how you use it. You probably know someone who bought the most high tech cell phone on the market and does not know how to us it properly. The same thing happens with carpet cleaning equipment.
• At SERVPRO of Baldwin County, our equipment specialist go through extensive training with our production managers on how to properly use the equipment and the do’s and don’ts when cleaning carpets. They are also trained on more than 100 products so they know exactly what products to use on all type of carpet.

SERVPRO of Baldwin County is dedicated to excellence. We are proud of the products we sell and the service we give. We are committed to our customers and treat them with honesty and integrity. Let us help you keep you, your family, and friends’ safe. Call us today to make an appointment to have your carpets cleaned by the professionals at SERVPRO of Baldwin County at 251-928-9625.

Commercial Damage Levels

8/15/2020 (Permalink)

One of the areas SERVPRO of Baldwin County has the capability to handle is commercial damage.

There are so many factors that can contribute to commercial damage occurring such as fires due to unforeseen circumstances, facility usage which puts wear and tear on your property, down to the most basic water damage. No matter the source of the damage, this downtime can be costly both to your business and your customers.  When damage at your commercial property happens, how do you know to what level and extent? Below we have a grading system we use to determine the level of which your property is assessed and categorized to begin mitigation.  

Level 1

Small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.” Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently. If you have damage at your Commercial property, call SERVPRO of Baldwin County at 251-928-9625

Flood Damage Recovery Surprises

8/14/2020 (Permalink)

Flooding in your Baldwin County/ AL Gulf Coast business is already enough of a crisis. Unfortunately, as professionals mitigate and remediate the harm, it is not uncommon for owners to confront snags in the process. If the flood waters unleash compounding factors during the onslaught and the recovery, you need a restoration partner who can adapt their response to any unexpected twists and turns when secondary damage occurs.

What Are Examples of Secondary Damage or Discovered Hazards?

Your commercial building might harbor hidden materials brought to light during flood damage. When structural components break, erode, or strip away protective coverings during the rush of water or attempts to restore the chaos, the process might need to come to a halt. If the following materials are discovered a change in the recovery plan is necessary:

• Asbestos
• Lead painted surfaces
• A wide range of chemicals, stored or swept inside, now contaminating the flood water
• Mold growth

How Can I Handle the Presence of Biohazards and Mold Discovered During the Flood Recovery Process?

When SERVPRO is your commercial flood damage recovery contractor in the Baldwin County/ AL Gulf Coast area, the unveiling of biohazards and mold triggers the inclusion of remediation phases for each challenge. Our team includes trained, licensed, and experienced managers and technicians who can jump in whenever needed to secure the scene and take care of the interruption. We commit to:

• Containing the affected spaces and the hazardous substances
• Collecting the harmful materials, residues, and contaminated fluids
• Disposing of the mold and biohazardsas required under local regulations

Rely on SERVPRO of Baldwin County to recognize new issues mid-project and integrate their resolution into the overarching restoration plan. Call on us at 251-928-9625 for a full-spectrum of services to get you back in business fast after flood damage.

3 Facts Business Owners Need To Know

8/12/2020 (Permalink)

Your commercial building can be affected by flooding from several sources. Water damage can include warped flooring and moldy drywall, but one of the more immediate issues caused by flooding is the influx of contaminated water. If your business has recently been damaged by flooding, it can be helpful to understand how this type of water can cause long-term damage and what you can do to mitigate it. 

1. It Can Contain Dangerous Chemicals 

Environmental experts often call contaminated water that stems from flooding Category 3. This means the water did not come from a sterile source and may contain a variety of hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in a flood damage and cleanup service is the safest way to have it removed. 

2. It May Make You Sick 

Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of health effects. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water completely and wait for professional cleanup services to arrive. 

3. Acting Quickly Can Be Essential 

Because contaminated water can become more dangerous the longer it sits, it is a good idea to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold. 

Cat 3 water damage can harm your  commercial building in several ways. However, when you know its dangers and how to combat it, you may be able to prevent the worst of the destruction.

If your commercial building has experienced a water emergency call SERVPRO of Baldwin County at 251-928-9625

Flood Waters in your business

8/12/2020 (Permalink)

For Homes, Businesses, Schools & More…

After the flood waters recede and the debris is cleaned up, most people will want to begin rebuilding as quickly as possible.  While it is understandable to try to get back into a home or business as quickly as possible to try to retain some normalcy, problems can occur when trying to rebuild too quickly.  Flood waters have likely submerged the wood causing it to absorb large amounts of water. Beginning the rebuild process too quickly can lead to mold growth, insect infestation, and rotten wood.

Flood waters are filthy.  They contain bacteria, viruses, waste particles, and all kinds of gross contaminants.  Materials that are more porous, like drywall and carpet, must be removed and replaced.

CAUTION!  Make sure you inspect for structural and electrical damage from outside to determine if it is safe to enter.  Electrical safety is extremely important in floods. Check for fire hazards and gas leaks. Use battery-powered lights.  Wear sturdy, rubber shoes, rubber gloves, and eye protection. If mold is present, wear a respirator with a HEPA filter.  

If you need assistance getting your home or business back together, call SERVPRO of Baldwin County at 251-928-9625

Natural Disaster and your Business

8/10/2020 (Permalink)

Natural disasters can be terrifying. Especially if they affect your home or business, and those that depend on you. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your business, including floods, hurricanes, tornado, fires, and more.  If one of these unfortunate events happens, you don’t want to find yourself unprepared! Discover the most important steps to take following a major disaster so you can recover quickly and safely.  

1.     Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

If your business no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. Shelters are usually assembled by the American Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home or business is dangerous. The Federal Emergency Management Agency, as well as local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos. Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of Baldwin County with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO of Baldwin County for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup. Don’t wait another moment if your home has been devastated! Call us today! 251-928-9625

Steps To Take After Your Retail Store Floods

6/6/2020 (Permalink)

If your retail business floods, you must act as quickly as possible to salvage what you can and minimize the ongoing destruction that will come from standing water and saturation. If this happens you may feel like there is so much to take care of you don’t know where to start. Here are some important first steps to take after your retail store floods.

• Safety first, of course. It’s important to move quickly, but it’s more important to protect yourself while you assess the damage. There are many dangers that you might encounter when returning to your flooded property, such as: 
• infectious and diarrheal diseases – floodwater can contain some really unhealthy stuff
• fuels, solvents and other industrial chemicals in floodwater
• drowning or being wounded by submerged objects are possible hazards in a flooded basement or storage area, as well as in moving or standing water
• electrical hazards – watch for downed power lines or underground electrical service exposed by erosion. Do not enter your flooded building if the electrical power is on or if you can see obvious structural damage
• Assess the damage. Walk the perimeter of the property first, taking pictures and/or shooting some video footage to document what you find.
•  Look for erosion that has left walls unstable or exposed utilities like underground electrical service or gas, sewer, or freshwater supply lines. 
• If electrical or gas lines are exposed, call an electrician or your power company. These are situations that are potentially deadly. Get professional help before entering the building.
• Remove all water and dry everything as quickly as possible. If your retail store has suffered significant flooding, professional help will probably be best, and you will want to choose a company that knows mold. A mold colony can become established in 24 hours after a flooding event, and that will be a disaster for your business, affecting your fixtures and product, and therefore your livelihood.

Our SERVPRO of Baldwin County team is here to help you if you suffer a flooding event. We are mold remediation experts, too!

Does Commercial Insurance Cover Mold Damage?

3/2/2020 (Permalink)

After a hurricane or flood hits your Baldwin County property, you don’t just have to worry about water damage. You may also find mold within the building. Luckily, your commercial insurance policy should cover the cost of mold cleanup services.

Why Mold Is So Destructive

Mold is a fungus that appears frequently in the environment. It releases spores that spread throughout nature and enter buildings.
Mold damage occurs when spores quickly grow within a property. This typically transpires when there is excessive moisture on the premises due to:

• Broken water heater
• Leaky roof
• Leaky pipe
• Poor ventilation
• High humidity
  
  

Once the mold begins to spread, it may destroy parts of your property. Mold frequently grows on materials that make up buildings, including carpet, wood and drywall. It then breaks down these items and uses them as food.
Worst of all, the mold may initially grow under floors or behind walls and ceiling tiles. By the time you notice this mold, the damage may have already been done.

Mold and Insurance

A standard commercial insurance policy usually features a fungus exclusion. However, there are exceptions to this exclusion. Specifically, your policy likely offers limited fungus coverage.
This mold insurance covers property destruction due to fungus that results from a specified cause of loss. The main mold-causing perils that fall into this category are water damage and leaking fire suppression systems.

What Is Covered

You can use this insurance money to repair physical damage caused by the mold. The insurance additionally covers the expense of tearing out walls or floorboards to reach the spores.
Addressing the mold on your own could just cause additional harm, so you should hire mold remediation specialists to handle the job. Insurance even covers the cost of testing the property to ensure the black mold cleanup is complete.
Without commercial insurance, you would be stuck paying for mold repairs out of your own pocket. Your insurance provider can give you more details about your specific policy.

Restoring Commercial Property

8/16/2019 (Permalink)

Flooding and water damage events at Baldwin County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Baldwin County

SERVPRO of Baldwin County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Mitigation

8/15/2019 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Baldwin County.  At SERVPRO of Baldwin County, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. 

At SERVPRO of Baldwin County, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. 

If your find yourself in this situation, call SERVPRO of Baldwin County.

What To Do After a Water Damage

8/15/2019 (Permalink)

Do:

• Shut off the source of water if possible or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much exess water as possible by mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespins to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
• Hang furs and leather goods to dry separately at room temperature.

Don't

• Enter rooms with standing water where electrical shock hazards may exist.
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment have been exposed to or are submerged in water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines or other colored items on wet carpets or floors as this could potentially cause staining.
• Leave Oriental rugs or any other rugs on the floor on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water, possibly causing electrical shock to yourself or damage to the vacuum cleaner.
• Use TVs or other appliances while standing on wet carpets or floors, and especially not on wet concrete flooring.
• Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Commercial Water Damage

8/14/2019 (Permalink)

This photo was taken at a recent commercial water damage.

No one wants to discover water or fire damage on a Monday morning. Unfortunately, a commercial facility is more likely to have a larger, more significant damage than a residential home. This is not only because of the facility's size, but it is also because commercial facilities generally have longer periods without anyone there (i.e. overnight, weekends, holidays). Because of this, it is important to have a plan in place in case a disaster does happen. 

Call SERVPRO of Baldwin County

Did you know that we do commercial damage restoration? We know the stress and anxiety that water or fire damage can bring to your business. At SERVPRO of Baldwin County, we are dedicated to limiting your business interruption by being faster to any size disaster. We can be on-site within a few hours to help reduce future damage water can cause. We have the right equipment, procedures and training to help ensure the structure is clean & dry the first time, saving you time and money. 

Commercial Fire/Water Damage

8/14/2019 (Permalink)

This flooded room was caused by a sprinkler system due to a fire in an adjacent building.

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Baldwin County.  At SERVPRO of Baldwin County, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. At SERVPRO of Baldwin County, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. If your find yourself in this situation, call SERVPRO of Baldwin County.

Commercial Water Damage Restoration Facts

2/27/2019 (Permalink)

In the restoration industry, there is more than meets the eye when it comes to water and the havoc it can wreak.  

Water Restoration Facts

• A sheet of drywall standing upright in 1/2" of water can absorb as much as 6 inches in less than 3 hours.
• Water is known as a "universal solvent" because it dissolves more substances than any other liquid.
• Mold typically begins to grow within 24 to 48 hours in an untreated, moist environment.
• A puddle of water around a water heater indicates a slow leak, or rusted or corroded fittings.  Act quickly as water heaters are under a great deal of water pressure.

Water Contamination Categories in the Restoration Industry

• Category One-Water from a clean source that poses no risk of sickness or discomfort such as from an overflowing bathtub or from a broken water supply pipe.
• Category Two-Water that has a significant degree of chemical, biological and/or physical contamination such as water from a dishwasher or washer, or aquarium leak or discharged Category One water that sits untreated for more than 24 hours becomes a Category Two.
• Category Three- Water coming from a grossly unsanitary source or carrying disease causing agents such as releases from septic systems and flood waters or discharged Category One water that sits for more than 48 hours becomes Category Three, or discharged Category Two water that sits for more than 24 hours becomes Category Three.

The use of chemical agents that act as biocides may be used when there is a need to control or destroy pathogenic microorganisms during a restoration project.  The EPA defines three levels of biocidal activity:

• Sanitizers which are designed to reduce the number of microorganisms
• Disinfectants which are designed to destroy or inhibit the growth, but not necessarily  the spores.
• Sterilizers which are designed to destroy all microorganisms and their spores, such as mold, bacteria, viruses, etc.

Have commercial water damage questions? Call 251-928-9625

Mold Remediation in Schools and Commercial Buildings

2/26/2019 (Permalink)

Mold: Commercial Buildings & Schools

Concern about indoor exposure to mold has been increasing as the public becomes aware that exposure to mold can cause a variety of health effects and symptoms. Here is some information for the remediation/cleanup of mold and moisture problems in schools and commercial buildings.

 Did You Know?

Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all mold and mold spores in the indoor environment. However, mold growth can be controlled indoors by controlling moisture indoors.

Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on, and can cause health effects.

Mold in Commercial Buildings

Since mold requires water to grow, it is important to prevent moisture problems in buildings. Moisture problems can have many causes, including uncontrolled humidity. Some moisture problems in buildings have been linked to changes in building construction practices during the 1970s, 80s and 90s. Some of these changes have resulted in buildings that are tightly sealed, but may lack adequate ventilation, potentially leading to moisture buildup. Building materials, such as drywall, may not allow moisture to escape easily. Moisture problems may include:

• Roof leaks
• Landscaping or gutters that direct water into or under the building
• Unvented combustion appliances
• Delayed maintenance or insufficient maintenance are also associated with moisture problems in schools and large buildings

Moisture problems in portable classrooms and other temporary structures have frequently been associated with mold problems. For more information see IAQ Design Tools for Schools - Portable Classrooms.

When mold growth occurs in buildings, adverse health problems may be reported by some building occupants. Remediators should avoid exposing themselves and others to mold-laden dusts as they conduct their cleanup activities. Caution should be used to prevent mold and mold spores from being dispersed throughout the air where they can be inhaled by building occupants.

https://www.epa.gov/mold/mold-remediation-schools-and-commercial-buildings-guide

If you are in need of Mold Remediation in your commercial building, SERVPRO of Baldwin County will be happy to help make it look “Like it never even happened." Call us today at 251-928-9625

Emergency Preparedness from SERVPRO of Baldwin County

3/29/2018 (Permalink)

SERVPRO of Baldwin County is a 24/7 Emergency Service Provider. We are READY and available to respond to your damage at all times.

Did you know?

"Forty percent of businesses do not reopen after a disaster and another 25 percent fail within one year according to the Federal Emergency Management Agency (FEMA). Similar statistics from the United States Small Business Administration indicate that over 90 percent of businesses fail within two years after being struck by a disaster." (source)

SERVPRO of Baldwin County is dedicated to reducing this risk. One of the ways we can do this is by setting up your free Emergency Ready Profile. A fast recovery is possible after disaster strikes - whether that be catastrophic to Baldwin County such as hurricanes, tornadoes, or flooding or affecting just your business (fire, pipe leak, etc.)

We are Here To Help® minimize your loss of revenue caused by the loss of operations. 

Call us at (251)928-9625 or (251)943-6244 to set yours up today!

Identifying Commercial Client's Top Priority: Business Interruption

12/29/2017 (Permalink)

This project began December 26th, 2017. This was a commercial mold loss which began from a leaking roof earlier this year.

Avoiding business interruption is almost always the top priority of our commercial clients. 

At SERVPRO of Baldwin County, many of our members come from backgrounds in finance and accounting professions, and they understand the importance of maintaining cash-flow for a business. 

Prior to beginning a commercial restoration project, the facility is walked-through with appropriate decision makers. If avoiding business interruption is a priority, our team will work with the client to provide quality service while helping the client maintain production in their facility. Some of the ways we do that is by working out a schedule with the client so that our team works after hours or on weekends while the facility is normally closed; or, we may work around the client in specified areas during business hours; another solution is moving the client to another building until restoration and repairs have been completed. Whatever the answer may be, each is tailored to meet and satisfy the needs of our client on a case by case basis.

Commercial Damage?

SERVPRO of Baldwin County recognizes the urgency to react and to immediately build a recovery plan when we partner with commercial clients. Our office works with our partners to make sure documents flow through the right channels in order to simplify settlements during claims or direct pay losses. If tenants are involved, we have the flexibility to work directly with them individually. We also anticipate and recognize coverage issues so that our customers can understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry. If there is a disaster in your commercial facility, call the team at SERVPRO of Baldwin County: 251-928-9625 / 251-943-6244.

Commercial Restoration Services

6/22/2017 (Permalink)

A recent commercial water damage

No one wants to discover water or fire damage on a Monday morning. Unfortunately, a commercial facility is more likely to have a larger, more significant damage than a residential home. This is not only because of the facility's size, but it is also because commercial facilities generally have longer periods without anyone there (i.e. overnight, weekends, holidays). Because of this, it is important to have a plan in place in case a disaster does happen. 

Call Us Today (251) 928-9625 or (251) 943-6244

Did you know that we do commercial damage restoration? We know the stress and anxiety that water or fire damage can bring to your business. At SERVPRO of Baldwin County, we are dedicated to limiting your business interruption by being faster to any size disaster. We can be on-site within a few hours to help reduce future damage water can cause. We have the right equipment, procedures and training to help ensure the structure is clean & dry the first time, saving you time and money. 

Commercial Water Damage

6/22/2017 (Permalink)

A recent water damage

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Baldwin County.  At SERVPRO of Baldwin County, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. 

At SERVPRO of Baldwin County, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. 

If your find yourself in this situation, call SERVPRO of Baldwin County.

2017 Condo Owner Educational Symposium & Trade Show

6/1/2017 (Permalink)

We were excited to participate in the 2017 Condo Owner Educational Symposium & Trade Show hosted By Condo Owner Magazine.

We were excited to participate in the 2017 Condo Owner Educational Symposium & Trade Show hosted By Condo Owner Magazine. This was very informative for both attendees and exhibitors.

In case you were unable to make it, take a look at some of our Emergency Preparedness Tips below:

Prepare an Emergency Supply Kit – You should plan for 3 days of supplies, so you'll need water – a gallon per person per day – and non-perishable foods. Then add basic tools (wrench, pliers, can opener, matches), fire extinguisher, flashlight and radio with extra batteries, a first aid kit, extra clothing and hygiene items, garbage bags and duct tape, copies of important documents (insurance policies, ID, bank accounts), cash and local maps. 

Establish a Family Emergency Plan – Designate an out-of-town contact as your family's centralized, emergency communications facilitator in case your family is not together when a disaster strikes. Add that person's number to your emergency contacts on each family member’s cell phone. If you can't reach that individual with a call from a cell phone, try texting. 

Stay Informed – Learn about your community's emergency procedures and participate in activities planned during National Preparedness Month. You can also request checklists and other disaster preparedness tools from SERVPRO or at ready.gov. 

If your business suffers a major loss, call 251-928-9625 or 251-943-6244

The SERVPRO Emergency READY Profile Advantage

6/1/2017 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming major

No one wants to discover water or fire damage on a Monday morning. Unfortunately, a commercial facility is more likely to have a larger, more significant damage than a residential home. This is not only because of the facility's size, but it is also because commercial facilities generally have longer periods without anyone there (i.e. overnight, weekends, holidays). Because of this, it is important to have a plan in place in case a disaster does happen. 

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

• A no cost assessment of your facility.
  This means there is no need to allocate funds, giving you a great value at no cost.
   
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
  It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
   
• A guide to help you get back into your building following a disaster.
  This can help minimize the amount of time your business is inactive by having an immediate plan of action.
   
• Establishes SERVPRO of Baldwin County as your disaster mitigation and restoration provider.
  You have a provider that is recognized as an industry leader and close by.
   
• Identification of the line of command for authorizing work to begin.
  This saves time so we can begin the work of mitigating the damage which can save you time and money.
   
• Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to get started? Call Us Today! 251-928-9625 or 251-943-6244

Be Prepared - SERVPRO® Emergency READY Profile

3/28/2017 (Permalink)

Download the SERVPRO ERP App Today

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Restoring Your Baldwin County, AL Commercial Property After A Water Damage Event

3/23/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Baldwin County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Baldwin County

SERVPRO of Baldwin County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.